If you are not completely satisfied with your purchase you may return the item to us in its original condition within 14 days of receipt.

Only items purchased directly from our online store will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.

Returned item must be sent back with it's original accessories and tag and must be in like-new condition.

Please inform us about your decision to return the item writing a mail to info@charmaleon.es.

Processed refunds are completed within maximum 14 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.)

For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.